Your Technology. Our Support.

Privacy Policy

Privacy Policy

Last Updated: May 12, 2026

P1 Tech Solutions LLC respects your privacy. This Privacy Policy explains how we collect, use, protect, and manage information submitted through our website, forms, service requests, communication channels, and customer interactions.

1. Information We Collect

P1 Tech Solutions LLC may collect personal and business information when you contact us, submit a website form, request service, schedule an appointment, communicate with our team, or use our services.

This information may include:

  • Name
  • Business name
  • Email address
  • Phone number
  • Mailing or service address
  • Service request details
  • Appointment information
  • Billing or account-related information
  • Website form submissions
  • Communication preferences
  • Technical support details related to your request

We may also collect basic website usage information, such as browser type, device type, pages visited, and general website activity.

2. How We Use Your Information

We use your information to:

  • Respond to inquiries
  • Provide IT support and customer service
  • Schedule appointments
  • Send appointment confirmations and reminders
  • Provide service updates
  • Respond to support requests
  • Manage billing and account-related communication
  • Follow up regarding requested services
  • Improve our website, services, and customer experience
  • Send limited promotional updates related to services you requested or may be interested in

3. SMS/MMS Messaging Privacy

P1 Tech Solutions LLC may use SMS/MMS messaging to communicate with customers who have opted in.

Messages may include appointment confirmations, appointment reminders, service updates, customer support responses, follow-up messages, billing or account-related notices, and limited promotional updates related to services requested by the customer.

Customers opt in to receive text messages from P1 Tech Solutions LLC by submitting a website contact form, appointment request form, service request form, intake form, in-person sign-up, or by verbally requesting text communication with our staff.

Only customers who give consent will receive SMS/MMS messages.

4. SMS Consent and Mobile Number Privacy

P1 Tech Solutions LLC does not sell, rent, or share customer mobile numbers or SMS consent information with third parties or affiliates for marketing purposes.

SMS opt-in data and consent will only be used to provide communication from P1 Tech Solutions LLC related to customer inquiries, appointments, service updates, support, billing, account notices, and limited service-related promotional messages.

We may use trusted service providers to help deliver messages, manage communications, operate our website, or provide business services. These providers are only permitted to use information as needed to perform services on our behalf.

5. Opt-Out Options

Customers may opt out of SMS/MMS messages at any time by replying STOP to any message received from P1 Tech Solutions LLC.

Customers may request assistance by replying HELP.

You may also contact us directly to update your communication preferences:

Email: support@p1techs.com
Phone: 407-801-1681

6. Sharing of Information

P1 Tech Solutions LLC does not sell your personal information.

We may share limited information only when necessary to:

  • Provide requested services
  • Process payments
  • Manage customer support
  • Use third-party software or service providers
  • Comply with legal obligations
  • Protect our rights, systems, customers, or business operations

7. Data Security

We take reasonable steps to protect customer information from unauthorized access, misuse, loss, or disclosure. However, no online system, website, email, or communication method is 100% secure.

Customers should avoid sending passwords, credit card numbers, or sensitive private information through unsecured forms, emails, or text messages.

8. Cookies and Website Tracking

Our website may use cookies, analytics tools, or similar technologies to improve website performance, understand visitor activity, and enhance user experience. You may adjust your browser settings to refuse cookies, but some website features may not function properly.

9. Third-Party Links

Our website may contain links to third-party websites, tools, or services. P1 Tech Solutions LLC is not responsible for the privacy practices, content, or security of third-party websites.

10. Children’s Privacy

Our services are intended for businesses and adults. We do not knowingly collect personal information from children under the age of 13.

11. Changes to This Privacy Policy

P1 Tech Solutions LLC may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

12. Contact Us

For questions about this Privacy Policy, please contact:

P1 Tech Solutions LLC
Email: support@p1techs.com
Phone: 407-801-1681
Website: https://p1techs.com


Page 3: SMS/MMS Messaging Terms & Conditions

SMS/MMS Messaging Terms & Conditions

Last Updated: May 12, 2026

These SMS/MMS Messaging Terms & Conditions explain how P1 Tech Solutions LLC uses text messaging to communicate with customers who have opted in.

By opting in to receive SMS/MMS messages from P1 Tech Solutions LLC, you agree to these SMS/MMS Messaging Terms & Conditions.

1. SMS/MMS Program Description

P1 Tech Solutions LLC uses SMS/MMS messaging to communicate with customers who have opted in to receive text messages.

Messages may include:

  • Appointment confirmations
  • Appointment reminders
  • Service updates
  • Customer support responses
  • Follow-up messages
  • Billing or account-related notices
  • Limited promotional updates related to services requested by the customer

2. How Customers Opt In

Customers may opt in to receive text messages from P1 Tech Solutions LLC by:

  • Submitting a website contact form
  • Submitting an appointment request form
  • Submitting a service request form
  • Submitting an intake form
  • Signing up in person
  • Verbally requesting text communication with our staff
  • Directly requesting communication by text

Only customers who provide consent will receive SMS/MMS messages from P1 Tech Solutions LLC.

3. Opt-In Consent Language

The opt-in language presented to customers may state:

“By submitting this form, you agree to receive SMS text messages from P1 Tech Solutions LLC regarding your inquiry, appointments, service updates, and customer support. Message and data rates may apply. Message frequency may vary. Reply STOP to opt out or HELP for assistance. Consent is not a condition of purchase.”

4. Message Frequency

Message frequency may vary depending on your inquiry, service request, appointment, account status, or communication needs.

5. Message and Data Rates

Message and data rates may apply based on your mobile carrier plan. P1 Tech Solutions LLC is not responsible for any charges from your mobile carrier.

6. Opt-Out Instructions

You may opt out of receiving SMS/MMS messages from P1 Tech Solutions LLC at any time by replying:

STOP

After you reply STOP, you may receive a final confirmation message confirming that you have been unsubscribed. After that, you will no longer receive SMS/MMS messages unless you opt in again.

7. Help Instructions

For assistance, reply:

HELP

You may also contact P1 Tech Solutions LLC directly:

Email: support@p1techs.com
Phone: 407-801-1681

8. Consent Is Not a Condition of Purchase

Your consent to receive SMS/MMS messages from P1 Tech Solutions LLC is not required to purchase services from us. You may still contact us by phone, email, or through our website.

9. Privacy of Mobile Information

P1 Tech Solutions LLC does not sell, rent, or share your mobile number or SMS opt-in consent with third parties or affiliates for marketing purposes.

Your mobile information will only be used to provide communication related to your inquiry, appointment, service request, customer support, billing, account updates, or limited service-related promotional messages.

10. Supported Carriers

SMS/MMS delivery depends on your mobile carrier and network availability. P1 Tech Solutions LLC is not responsible for delayed or undelivered messages.

11. Changes to SMS/MMS Terms

P1 Tech Solutions LLC may update these SMS/MMS Messaging Terms & Conditions at any time. Updates will be posted on this page with a revised “Last Updated” date.

12. Contact Us

For questions about SMS/MMS messaging, please contact:

P1 Tech Solutions LLC
Email: support@p1techs.com
Phone: 407-801-1681
Website: https://p1techs.com